Privacy Policy

COOKIE POLICY

Effective Date: 2025-10-25

Plattekloof Village Centre is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information in accordance with the Protection of Personal Information Act (POPIA).

1. Information We Collect

We may collect:

Personal information you provide voluntarily, such as your name, email address, or phone number when making enquiries or contacting us.
Non-personal information collected automatically via cookies and similar technologies, including IP addresses, browser type, and pages visited.

2. How We Use Your Information

We use your personal information to:

Respond to enquiries and provide relevant information about the centre, events, or leasing opportunities.
Improve our website and services.
Comply with legal obligations.
Send updates or information, where you have opted in.

3. Information Sharing and Protection

We do not sell or rent your personal information.
Data may be shared with trusted service providers who assist in website operation or service delivery, always under confidentiality agreements.
We implement appropriate security measures to protect personal information from unauthorized access, disclosure, or misuse.

4. Your Rights

Under POPIA, you have the right to:

Access the personal information we hold about you.
Request corrections or deletions of your data.
Withdraw consent to data processing where applicable.
Lodge a complaint with the Information Regulator if your privacy rights are violated.

5. Third-Party Links

Our website may contain links to external sites. Plattekloof Village Centre is not responsible for the privacy practices of these websites.

6. Updates to This Policy

We may update this Privacy Policy periodically. The most recent version will always be published on this page.

7. Contact Us

For any questions, requests, or concerns regarding your personal information, please contact:
Centre Management: Melissa Myburgh
📧 melissa@fpggroup.co.za
📞 021 595 3000